Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / Getting Started

Account Opening Process

Opening an account with Traze Securities LLC is fast, secure, and fully compliant with regulatory standards. Follow the steps below to get started:

Registration

Visit www.traze.ae and click on the “Open an Account” button. Complete the registration form by providing the following details:

  • Full Name
  • Email Address
  • Phone Number

You will receive a verification link or code to confirm your contact details.

Identity Verification (via Sumsub)

After registration, you will be prompted to verify your identity through Sumsub, our secure third-party verification partner. This process can be completed via desktop or mobile.

Click the “Verify” button and complete the following steps:

a. Identity Document Submission

Upload a valid government-issued identification document such as:

  • Passport
  • Emirates ID
  • Driver’s License

b. Proof of Address Submission

Upload a recent utility bill or bank statement (not older than 6 months)

c. Liveness Check

Complete a biometric verification via selfie or video capture

d. Email Verification

Verify your registered email address through the Sumsub interface

During the process, you must also select your country of residence and the issuing country of your identification documents.

Financial Information & Suitability Assessment

To ensure responsible trading and regulatory compliance, clients are required to provide the following:

  • Trading Experience
  • Educational Background
  • Knowledge of Financial Markets

Account Creation in CRM (FXBO)

Once your identity verification is successfully completed:

  • A profile is created for you in the CRM system
  • Wallets in AED and USD are automatically generated
  • You can immediately create a Live Trading Account (MT5) via the MyTraze portal

Compliance Review & Approval

  • Before funding your account, your application and documentation will undergo a final review by our Compliance Officer.
    Only after receiving compliance approval, your account will be eligible to receive deposits.
  • This ensures all regulatory and due diligence requirements are fully met before activating any financial transactions.

How long does it take to approve an application?

Under normal circumstances, our specialists will review new verification requests within 24 business hours.

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