Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Bank Transfers & Payments

What is an internal transfer? How to make a withdrawal? How to fund my trading account?

Frequently Asked Questions

What payment methods are supported? When can I trade? Will you physically deliver the assets I trade?

General Questions

Am I protected by an investor compensation fund? Where is Traze regulated? How can I check my trading history?

Getting Started

How in install Meta Trader 5 How can I contact customer support? How to invest in the US market? Account Opening Process

My Account

How to reset my passwords? How to sign in from a new device? How to secure my account?

Help Center / General Questions

Where is Traze regulated?

Traze Securities L.L.C is licensed and regulated by the Capital Market Authority (CMA) under license No. 20200000266 for Category 1, with registered office located at Boulevard Plaza 1, office number 3402, Downtown Dubai, United Arab Emirates.

For any inquiries, please contact us via email at contactus@traze.ae or by phone at +971 4 6123666.

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