Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Bank Transfers & Payments
What is an internal transfer? How to make a withdrawal? How to fund my trading account?
Frequently Asked Questions
What payment methods are supported? When can I trade? Will you physically deliver the assets I trade?
General Questions
Am I protected by an investor compensation fund? Where is Traze regulated? How can I check my trading history?
My Account
How to reset my passwords? How to sign in from a new device? How to secure my account?
Help Center / Getting Started

How can I contact customer support?

If you require any help or have questions, our Traze Support Team is here to assist you. You can reach us through the following channels:

  • Email: cs@traze.ae
  • Live Chat: Available on our website and my.traze.ae
  • Phone: +971 4 612 3666

Our support team is available to provide prompt and professional assistance.

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